SmileDirectClub’s Telehealth Platform Offers an Affordable and Convenient US Orthodontic Solution

Clear aligner therapy is no longer inaccessible with SmileDirectClub’s pioneering aligner therapy treatments.

As localized COVID-19 outbreaks surge across the country, many Americans are facing uncertainty about the future of their dental treatments. Though most dental practices have now stepped up their protective measures with sanitizing stations and socially distanced waiting rooms, many customers are still concerned about the spread of the coronavirus. As an ideal solution, SmileDirectClub offers its industry-defining telehealth platform so customers can continue to receive aligner therapy treatment remotely.

SmileDirectClub’s ContinuedCare Platform

As part of SmileDirectClub’s mission to help customers safely access clear aligner therapy during the pandemic, the leading oral care company has launched ContinuedCare, a program that allows customers outside SmileDirectClub’s membership to continue their aligner therapy treatments entirely remotely.

ContinuedCare supports US customers whose aligner treatments have been interrupted because of the pandemic. Because of dental practice closures, many people have not been able to receive their next aligner set, order replacements, or proceed with mid-course corrections to continue their treatment plans. However, the ContinuedCare program enables customers to resume their treatments as seamlessly as possible.

ContinuedCare operates using SmileDirectClub’s innovative teledentistry platform, which allows customers to access online support from licensed orthodontists and support team members through live chat, phone, video call, and email systems. SmileDirectClub’s teledentistry platform collates a network of state-licensed orthodontists and dentists, who oversee each customer’s treatment. Customers can order a doctor-prescribed, remote Impression Kit (with free delivery) so that they can create molds for SmileDirectClub’s orthodontists to monitor treatment remotely.

SmileDirectClub’s teledentistry solution reduces the cost of clear aligner treatment while enabling ultra-precise aligner therapy. The remote treatment also takes the fear out of the in-office dentistry process, allowing customers to straighten their smiles in comfort.

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Dr. Jeffrey Sulitzer, SmileDirectClub’s chief clinical officer, explains-

“Telehealth has become more important than ever for continuity of care during this pandemic, as many patients find their treatment on hold due to interrupted supply or government-mandated closures, ContinuedCare offers an option for those currently in clear aligner treatment to continue to straighten their teeth safely and remotely during the pandemic. Expanding our telehealth platform to help these consumers get the smile they’ve always wanted safely and effectively furthers SmileDirectClub’s mission of making premium oral care more accessible.”

Recent user Barbara Schaffner, who straightened her smile within 10 months using SmileDirectClub’s clear aligners, added-

“Just to be able to take care of your own teeth, with a professional behind you, is much easier than making appointments and sitting in waiting rooms. There’s a lot of freedom because I don’t think about my teeth so much. I focus on other things, like my grandkids and my travels.”

SmileDirectClub’s Transfer Process

Some clear aligner therapy providers, unfortunately, have faced extreme financial challenges due to COVID-19 and have therefore been forced to close. However, ContinuedCare allows customers who were undergoing clear aligner therapy with other providers to transfer to SmileDirectClub at a reduced rate of $895. Alternatively, new SmileDirectClub members from other providers can set up a monthly SmilePay™ plan comprising a $250 down payment and $58 monthly payment over 12 months.

When a customer transfers from another provider to SmileDirectClub, an affiliated dentist or orthodontist reviews the customer’s current records and prescribes new clear aligners based on a 3D image or impression mold. Customers can choose between SmileDirectClub clear aligners and Nighttime Aligners™, each of which follows a specific treatment plan. The daytime clear aligners offer the quickest route to proper dental alignment – 22 hours of daily wear for 4–6 months, removed for eating, drinking, and brushing. As a perhaps simpler option, customers only need to wear the Nighttime Aligners™ in bed for 10 continuous hours of nightly wear for approximately 10 months. SmileDirectClub also provides customers with premium teeth-whitening products.

About SmileDirectClub

SmileDirectClub Inc. (Nasdaq: SDC) is an oral care company and creator of the first Medtech platform for teeth straightening, now also offered directly via dentist and orthodontists’ offices. Through its cutting-edge teledentistry technology and vertically integrated model with all aligner products made in the United States, the company is revolutionizing the oral care industry, from clear aligner therapy to an affordable, premium oral care product line. SmileDirectClub’s mission is to democratize access to a smile that each and every person loves by making it affordable and convenient for everyone. SmileDirectClub is headquartered in Nashville, Tennessee, and operates in the United States, Canada, Australia, New Zealand, the United Kingdom, Ireland, Germany, Austria, Hong Kong, Singapore, and Spain.

Since its launch in 2014, SmileDirectClub has grown to represent the vast majority of the doctor-prescribed, remote clear aligner treatment market. The oral care company dedicates itself to helping customers straighten their smiles and bolster their confidence. The company’s clear aligners are the ideal solution for spacing, underbite, overbite, crowding, and crossbite problems.

SmileDirectClub’s clear aligners are BPA free and custom made to fit each customer, gradually shifting their teeth into the desired positions. SmileDirectClub’s clear aligner therapy is particularly cost effective compared to traditional alignment options, and customers can achieve results without needing in-person visits. On the other hand, traditional braces usually take at least a year to take effect, cost at least $6,000, and require 24/7 wear.

Aside from its revolutionary clear aligner therapy, SmileDirectClub also provides premium electric toothbrushes, ultrasonic SmileSpa™ cleaning machines, water flossers, lip balms, protective toothpaste for sensitive teeth, whitening toothpaste, bright on™ teeth-whitening pens, and trackable aligner cases – powered by Tile™.

For more information, please visit  SmileDirectClub.com.

Dil Bole Oberoi