Why AI Struggles to Understand Context?

Artificial intelligence (AI) is a rapidly advancing field that has the potential to revolutionize many areas of our lives. However, despite its many advantages, there are also several limitations to the technology that must be taken into consideration. One of these limitations is the lack of contextual understanding, which affects the performance and effectiveness of AI systems in various domains.

Contextual understanding refers to the ability to comprehend the meaning and implications of a situation or a message based on the relevant background information, such as the goals, intentions, emotions, preferences, and beliefs of the involved parties, as well as the social and cultural norms and expectations. Contextual understanding is essential for human communication and decision-making, as it allows us to infer hidden meanings, resolve ambiguities, and adapt our behavior accordingly.

However, AI systems currently lack the ability to apply contextual understanding to new situations. They are only able to make predictions and decisions based on the data they have been trained on, meaning they are not able to apply their knowledge in a flexible way to new situations. This lack of contextual understanding can make AI systems prone to errors, particularly when dealing with novel or complex situations.

For example, an AI system trained to identify objects in images may not be able to recognize an object that it has not seen before, or that is presented in a different angle or lighting condition. Similarly, an AI system trained to generate natural language may struggle to understand sarcasm, irony, or figurative language, or to produce coherent and relevant responses that take into account the context of the conversation. Additionally, an AI system trained to make decisions may not be able to consider the ethical, social, or emotional implications of its actions, or to explain its reasoning process in a transparent and understandable way.

These limitations of contextual understanding have significant implications for the applications of AI in various domains, such as decision-making, healthcare, transportation, and finance. For instance, in decision-making, AI systems may not be able to account for the preferences and values of different stakeholders, or to balance competing objectives and trade-offs. In healthcare, AI systems may not be able to diagnose complex or rare conditions, or to provide personalized and empathetic care. In transportation, AI systems may not be able to cope with unexpected situations or emergencies on the road. In finance, AI systems may not be able to detect fraud or money laundering, or to comply with regulations and ethical standards.

Therefore, it is important to understand and address these limitations of contextual understanding in order to fully harness the potential of AI. Some possible ways to overcome these limitations include:

– Providing more diverse and representative data for training AI systems

– Developing methods for incorporating prior knowledge and common sense reasoning into AI systems

– Designing methods for enabling human-AI collaboration and feedback

– Creating frameworks for ensuring the accountability and explainability of AI systems

– Establishing guidelines and principles for ensuring the ethical and responsible use of AI

By doing so, we can ensure that AI systems can understand context better and provide more accurate, reliable, and beneficial outcomes for humans.

Sources:

https://www.pewresearch.org/internet/2021/06/16/1-worries-about-developments-in-ai/

https://www.adcocksolutions.com/post/6-limitations-of-ai-why-it-wont-quite-take-over-in-2023

https://www.mckinsey.com/featured-insights/artificial-intelligence/the-real-world-potential-and-limitations-of-artificial-intelligence

Dil Bole Oberoi